Manage Subscription
Subscription Cancellation
How to Cancel
You can cancel your subscription at any time:
Go to your Account Settings (click the credit icon at the bottom left or the gear icon)
Select Billing (this redirects to Stripe)
Click Cancel Subscription and follow the steps
After Cancellation
Your plan stays active until the end of the current billing cycle
You retain full access to all models during that time
Your credits still remain in your account
Your subscription won’t renew automatically
We don’t issue partial refunds for unused time
Refund
All payments are final and non-refundable, unless FLORA approves an exception.
Refunds may be granted in cases such as:
Duplicate charges
Billing errors
Other exceptional situations, at FLORA’s sole discretion
If approved, refunds will be issued to the original payment method.
For billing support, email us at support@florafauna.ai
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