Manage Subscription

Subscription Cancellation

How to Cancel

You can cancel your subscription at any time:

  1. Go to your Account Settings (click the credit icon at the bottom left or the gear icon)

  2. Select Billing (this redirects to Stripe)

  3. Click Cancel Subscription and follow the steps

After Cancellation

  • Your plan stays active until the end of the current billing cycle

  • You retain full access to all models during that time

  • Your credits still remain in your account

  • Your subscription won’t renew automatically

  • We don’t issue partial refunds for unused time


Refund

All payments are final and non-refundable, unless FLORA approves an exception.

Refunds may be granted in cases such as:

  • Duplicate charges

  • Billing errors

  • Other exceptional situations, at FLORA’s sole discretion

If approved, refunds will be issued to the original payment method.


For billing support, email us at support@florafauna.ai

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