# Manage Subscription



## Subscription Cancellation&#x20;

**How to Cancel**

You can cancel your subscription at any time:

1. Go to your **Account Settings** (click the credit icon at the bottom left or the gear icon)
2. Select **Billing** (this redirects to Stripe)
3. Click **Cancel Subscription** and follow the steps

**After Cancellation**

* Your plan stays active until the end of the current billing cycle
* You retain full access to all models during that time
* Your credits still remain in your account
* Your subscription won’t renew automatically
* We don’t issue partial refunds for unused time

***

## Refund&#x20;

All payments are final and non-refundable, unless FLORA approves an exception.

Refunds may be granted in cases such as:

* Duplicate charges
* Billing errors
* Other exceptional situations, at FLORA’s sole discretion

If approved, refunds will be issued to the original payment method.

***

For billing support, email us at [**support@florafauna.ai**](mailto:support@florafauna.ai)
